Terms & Conditions
I am a full-service photography studio offering a individually artistically crafted shoot experience session and hand-crafted bespoke products, from start to finish there is hours of labour in our craft .
All of what I offer, my sessions and my products, are on the basis of the terms and conditions set out in this Agreement.
By contracting us, you agree to our Terms as set out here.
If you hold a Giftcard and are redeeming it, please read the details on the card, and it will state what you will receive. If the Giftcard hasn’t been fully paid for, e.g. the source/origination then most of ours are discounts on a purchase, e.g you intend to buy product and then redeem the card as a discount… Please contact the studio direct to assist you to understand how our Giftcards do actually work.
Only one gift card may be redeemed at one time, so you can’t bring to the studio two or three and combine the values.
$500 Giftcard, works like this.
Studio Session $100, Viewing and Purchasing Session $100, and $300 of complimentary Product.
$100 Giftcard, works like this.
Studio Session $100, and then you will need to pay for the Viewing and Purchasing Session of $100 and you then purchase all product.
On-Location of your choice, Session cost is $250, so you will need to pay $150 for this, and pay $100 for the Viewing Session..so you will pay $350 for this.
Our fees are set out below:
Session Fees: Your session fee covers the time of the photographer during the photo session, and editing the images to the key best, the use of the photography studio, we are an inner-city studio for your convenience, based just up the road from Motat, easily accessed by the motorway, and we have studio parking x 3/4 and also street parking after 10am which you can then walkup our short driveway., the use of the props, and all backgrounds available in the studio as well as the use of all our clothing wardrobe for small humans, toddlers and for pregnancy, all of our photographic equipment of 15k, the wear and tear of the equipment used during your session.
Studio Session Fee: $100
Location Session Fee: $250
A session fee will be charged regardless of whether artwork is subsequently purchased. All session fees are non-refundable.
Additional Travel Fee: A location fee outside of Auckland region is $395- $595 depending how far out. We will inform you at the time of booking if an additional fee applies based on your location, we do travel throughout New Zealand to your property to give you the desired outcome of what you have been dreaming of.
Products: All printed and digital files are purchased additionally to your session fee. You may decide the formats, sizes and whether you wish to purchase digital, prints or framed.
Our prices reflect our high-quality of two decades (20 years) of skill, use of studio resources and equipment, and experienced staff in assisting and post-production.
Our digital files, can be chosen retouched or un-retouched.. Retouched is always the best option as our art-pieces are amazing because of this detail after the image has been taken.. Un-retouched can print terribly, so be careful buying this, however we appreciate they are more reasonably priced.
Our printed artpieces start from $195 and most customers spend above $500 with the studio, entering into larger amounts of $1000, $2000, $3000, $5000, if budgets allow.
Please note, GST Goods and Services Tax of 15% is now included our session fees and products as above.
Viewing & Purchasing Session
You can book this session straight after the shoot itself, if the studio has time to fit this in, alternatively within a two week window after the shoot session itself.. The studio reserves the right not to keep images after this time as the studio is operational on customers paying for services and products and this Session is when the Studio receives payment.
Ordering and Payment
Orders are placed at the Viewing & Purchasing Session. Once an order is placed and an order form signed, you have 5 days to remorse your order in full or part for any reason, and we will return payment to your bank account. You are best to email and call the studio and ask for Angela herself if this situation arises. If the retouching work has already commenced, then there will be a level of negotiation, but a part can only be returned.
If you have asked for a head or body swap, to an image, we will email you a proof for you to sign off on. You may not amend your order at this stage. All orders are deemed final as artwork has begun.
Ownership of your order and product, will be on full payment.
In the event that you are having difficulty paying for your order, you need to touch base via phone with Angela Scott herself, as failure to pay any outstanding amounts, without communication means we can authorise Debt Works collectors to collect on our behalf, they charge an additional fee of 30% which is added to your invoice. You will be liable for any expenses, disbursements and legal fees incurred by them additionally to the 30% to obtain payment.
Hair and Makeup
If you would like us to schedule a makeup and hair stylist this must be paid at the time of booking and is also non-refundable as all our makeup artists reserve this time for you.
Rescheduling and Cancelling
When you book and confirm an appointment, we set aside precious studio time and staff resources for your sessions.
If you need to reschedule your appointment due to illness or unforeseen events, we require you to contact the studio prior to the appointment, this can be done via email or phone or text 0272464760. If it’s on the day, please be aware we may be working with other customers and do not receive your message, please be patient and we are understanding.
If we have to cancel or postpone your appointment, we will give you as much notice as practically possible and make reasonable endeavours to reschedule to a mutually convenient time.
Retouching and Editing
Images are hand- retouched at our studio style.
If there is something you are particularly after, please discuss this at the Viewing and Purchasing session or email it through to us, email@example.com.
Head Swap $150 Body Swap $200 (one image)
If significant additional retouching is requested (for example, advanced retouching, manipulation of facial and body structure) it may incur our high level fees, at $300 per image. We want our images to look like you so aren’t keen on making you look like someone you aren’t.
If you have ordered framing, and have picked up your art-pieces and want additional retouching work done, you will be responsible for the costs associated with retouching, printing and re-framing.
Re-shooting to please
If you are unhappy with your photographs at the Viewing and Purchasing Session, and you wish to re-shoot, we will grant this at our discretion by negotiation.
We take no responsibility for the artistic quality of the photographs where there are factors outside our control (for example, part families – missing family members at sessions, not happy with your own clothing choices, not liking your own make-up and hair or weather-related issues).
Transferring your Digital Files
We transfer your ordered digital files to you, via WeTransfer and you will receive an email asking you to download them to your computer. These files are printable to the specific size you have ordered, and often state this. They will be high resolution printable files which are best downloaded onto a storage drive that sits beside your computer, or on a computer with a lot of drive space, but definitely not on a device like a phone.
We send low resolution files, which are good for social purposes with every high res file, so the label of this file will say “low res” these are not printable but only good for email, Instagram, facebook, etc.
If digital images are provided to you, it is your responsibility to ensure the files are downloaded, however contact the studio if you don’t receive them. Usually we email you to advise that they are on their way, so check your junk or spam folders if you don’t actually receive them.
Saving your images
We retain all ordered images, and these are filed off-site from the studio in case of fire, there is considerable expense in doing this, so if you do happen to have an insurance claim on our artpieces, you can always contact the studio for a replacement invoice which your insurance company can pay for. Some images of some shoots may be retained for a particular reason, but we can’t guaranteed yours will be amongst these, if you didn’t actually order them at the Viewing and Purchasing Session.
Using your own devices whilst we are shooting.
Please understand we are a business and you are investing in our services, so respect our request for you to allow us to capture this event in your lives, and you can capture your other events with your devices (cameras phones and video’s. If you do bring out devices, my assistant may ask you to put them away, and reserve the right to ask you to leave the studio.
You give permission and we reserve the right, to use any or all artwork for our promotional, marketing and/or advertising purposes unless you advise us otherwise in writing on the Terms Agreement which is emailed to you prior to a session or is available for you to read over prior to the shoot commencement. You just write NO for advertising, and we will respect this and your images will never be seen by anyone else.
All images are copyrighted to our Studio, even those you purchase. Copying, scanning or reproducing images is strictly prohibited. Print-screening images from this website also infringes our copyright and you will be asked to pay for the size of image you printed.